Terms and Conditions

1. Generally

1.1 These terms and conditions apply between the person (“Member”) named in the agreement (“Member Agreement”) and Skimore AS (“Skimore”). These terms and conditions are considered an integral part of the Membership Agreement. In addition to the Membership Agreement, the Member will also be bound by special terms and conditions that apply to all Skimore members and guests, other services and offers from Skimore at all times. These terms are available on our website.

1.2 By registering as a member of Skimore you agree to the General Member Terms and Conditions as follows. If you register on behalf of someone else, it is your responsibility to ensure that the person participating is aware of the terms and conditions and accepts them. By completing the registration, you guarantee that other participants have been made aware of these terms and have accepted them.

2. Membership in Skimore

2.1 Membership in Skimore can be signed by authorities who:

(i) Does not have outstanding debts associated with previous membership with Skimore.

(ii) Has not previously been banned from one or more of Skimore’s collaboration centers.

(iii)Has not acted blameworthy in connection with previous membership of Skimore or other partners of Skimore.

2.2 Non-legal persons may enter into Skimore, provided that a guardian signs the agreement. The parent will be legally responsible for the membership, including being held responsible for all payments associated with the membership. Personal information related to such membership will be processed in accordance with our Privacy Policy.

2.3 Membership is valid from the start date stated in the Membership Agreement until the Membership Agreement terminates in accordance with Chapter 8.

2.4 Membership in Skimore is an ongoing agreement. The membership thus continues after the expiry of the agreed term and until the membership ends in accordance with Chapter 8.

2.5 Membership is personal and cannot be transferred or used by anyone other than the Member. Please see the applicable rules for the use and misuse of keycard / membership, which are set for Skimore’s resorts.

2.6 Membership grants the Member the right to use the services offered by Skimore at any time, as described in Chapter 3. Furthermore, the Member has the right to make use of available offers in accordance with applicable terms.

3. Description of the service

3.1 The scope of the delivery is available to the member immediately after entering into an agreement. Skimore gives the member access to Skimore Oslo (TryvannWyller AS) – Skimore Drammen (Drammen Skisenter AS) – Skimore Kongsberg (Kongsberg Skisenter AS). This includes Oslo Summer Park in Skimore Oslo and Drammen Activity Park in Skimore Drammen, as well as the membership offers that are offered to members. 

3.2 The Skimore App allows the member to manage their profile and and pay two forms of membership;

A) Membership (for individual)

B) Family membership

In addition, the App provides access for guests to purchase drop-in cards.

3.3 The app will communicate with the payment solution and Skidata access system to the respective facilities. Skimore can be used in the resorts as mentioned in point 3.1

3.4 Skimore has the right to make certain technical, functional or other changes to the Service that we deem appropriate to ensure the best possible user experience with the Member.

4. Pricing

4.1 All prices are in Norwegian kroner and are shown both exclusive and inclusive of VAT. The total cost of the purchase will appear before ordering and includes all costs associated with the purchase such as fees, fees and delivery costs.

5. Payment of membership

5.1 The member shall pay the monthly membership fee and any other fees in accordance with Skimore’s applicable prices at any time. The same applies to the parent or to others who have assumed legal responsibility for the membership.

5.2 Payment of membership using debit / credit card will be charged immediately. When using an agreement direct debit, the account will be charged approx. 9 days after membership.

5.3 If the Member does not pay within the due date, irrespective of the payment method, the debt collection notice will be issued with a new due date. In case of late payment, Skimore may claim costs and interest under the Debt Collection Act, the Delay Interest Act and other applicable legislation.

5.4 If the Member has defaulted on a payment claim and receives payment reminder, payment notification or debt collection from an external debt collector, the payment information on the invoice from the external debt collector will be used for payment.

5.5 In the event of non-payment, Skimore may deny you access to the Membership facilities, and any liability incurred by Skimore under this Agreement will, to the extent permitted by applicable law, terminate.

6. Reservation – Member’s responsibility

6.1 The member is obliged to:

(i) familiarize themselves with and comply with the applicable security rules, rules for behaviour on the slopes  and other rules for the use and abuse of keycards/membership.

(ii) Inform Skimore when changing contact information / payment information, including changing name, address, email address, telephone number, account number and other relevant information.

6.2 When drawing up a family membership, it is the responsibility of the members to ensure that it is not affiliated with other people than persons who are in the family and who live wholly in the same household. 

6.3 The member must not give other natural or legal persons access to Skimore’s services through the sharing of login information, etc

6.4 In the event of a Lift ticket loss, the Member shall immediately notify Skimore. Skimore will then block the card and issue a new Lift Card. When issuing a new Elevator Card, the Member is obliged to pay Skimore a fee according to the current prices.

6.5 The member is responsible for storing lift tickets in such a way that it is not abused by others. Suspects of abuse should be reported to Skimore as soon as possible.

7. Privacy and marketing

7.1 Card information: When you shop at Skimore AS, the payment is processed by Nets Branch Norway (Org. No. 996 345 734), which is a secure electronic payment solution for Visa and Mastercard / Eurocard. All card information is stored in accordance with the card company’s regulations. When using the Direct Debit, this is dealt with by Danske Bank and your bank liaison.

7.2 Skimore will at all times process the Member’s personal information in accordance with our Privacy Statement and applicable law.

7.3 Skimore will be able to send you emails or inquiries via the App with member offers and other offers from our partners. These inquiries form part of our offer to you as a member and are made in accordance with section 15, third paragraph (existing customer relations) of the Marketing Act. When you enter into the Membership Agreement you have the opportunity to say no thanks to this in accordance with the law.

7.4 As part of our services, we will also send you information related to skiing and driving conditions, and other information relevant to your membership of Skimore.

8. Termination of membership

8.1 Skimore’s membership can be terminated at the Member’s discretion in the App, but will expire at a minimum of 12 months. The binding period runs from the start date as stated in the Membership Agreement.

8.2 Prior to the expiry of the binding period, the Member will be notified to cancel if renewal of the membership of Skimore is not desirable. If no such feedback is given, the membership will be renewed for another 12 months. 

8.3 If the Member wishes to withdraw from the agreement before the expiry of the 12-month period, the Member is obliged to pay a fee corresponding to the remaining installment amounts. This means that if, for example, 3 months of the binding period remains when the Member resigns, he will have to pay a fee of three months membership according to. the price per month at the time of membership.

8.4 Skimore has the right to suspend a Member and its account, and terminate the Membership Agreement with immediate effect if the Member materially breaches the Membership Agreement.

Considerable material breaches include:

(i) Failure to pay monthly membership fees and other fees, in spite of debt collection notices or other forms of teasing.

(ii) Substantial breach of the Member’s obligations under Chapter 6, including the Member’s failure to comply with a written or oral warning from Skimore.

9. Intellectual property rights

9.1 All intellectual property rights in and to the member program, content and all material distributed at or in connection with the event or program are owned by Skimore.

9.2  Members may not use or reproduce or permit anyone to use or reproduce any trademarks or other trade names displayed in connection with the Member Program, regardless of program content and / or material distributed on or in connection with the Program, without obtaining a written permission in advance from Skimore.

10. Right of withdrawal

10.1 For out-of-store / remote purchase [e.g. via Internet or telephone), consumers have a statutory right to withdraw from the Membership Agreement within 14 days after Skimore fulfills its duty of disclosure pursuant to the Right of Repeal Act, cf.
Please see our right of withdrawal form here.

10.2 If the Member uses the right of withdrawal after requesting the start of the service, he shall be responsible for the reasonable costs incurred in connection with the use of the service, cf. Section 26 of the Right of Cancellation. This means that if the Member wishes to receive and use the lift card before the expiry of the withdrawal period, he will have to pay for use according to the current price list

10.3 When purchasing lift tickets and other goods in a physical store, the Member does not have any right of cancellation, cf. Section 1 of the Right of Cancellation. This also applies where the Member Agreement is entered into a physical store at one of Skimore’s facilities.

11. Personal injury

11.1 The member uses Skimore’s facilities at his own risk. Skimore is not responsible for any personal injury that the Member may incur in the presence / pursuit of activity at any of Skimore’s facilities.

12. Limitation of liability, choice of law, dispute and venue

12.1 Skimore is not responsible for any obstacles or restrictions that reduce Skimore’s offer to the Member when the relationship is beyond Skimore’s control and Skimore could not predict or overcome the consequences of the relationship (Force majeure).

12.2 Skimore has a desire to provide 24/7 service, all days of the year. The service nevertheless comes with the proviso that Skimore cannot guarantee its availability 24/7. The service may be down from time to time due to scheduled or unplanned maintenance, breakdowns or other conditions. Skimore reserves the right to update or revise the service.

12.3 The membership agreement is governed by Norwegian law.

12.4 Disputes between the Member and Skimore shall be resolved amicably. If this is not the case, either party may bring the dispute before the ordinary courts.

The updated version is valid from 1 of November 2020